Mercantile Processing Inc. is a merchant services provider serving all 50 states and international clients as well. MPI got its start in Sussex County Delaware where the Corporate Office is still based and continued growth has allowed for additional offices and agents throughout the US. Through MPI's growth customer service and retention has remained the ultimate goal for the company.
As experts in the credit card processing, point of sale, payroll and ATM products it offers, MPI positions themselves as a well respected company both locally and worldwide.
Mercantile Processing Inc. has also become a part of the local community. MPI is a member of several local BNI groups, chambers of commerces, and serves on the board of the Rehoboth-Dewey Chamber of Commerce.
CEO/Head of Business Development
email@example.com | ext. 100
Kyle began operating Mercantile Processing Inc. in 2006 while attending the University of Delaware and is excited to celebrate the 10th Anniversary throughout 2016. Kyle not only inspires business within MPI, but by serving as a leader in BNI, co-chair of Young Professionals, and serving on local chamber boards. A few of Kyle's accolades include: the 2011 SBA Young Entrepreneur of the Year, 2013 Bethany-Fenwick Area Chamber's Inspiring Business Award, and the 2015 Georgetown Chamber's Business Leader Award.
When Kyle miraculously finds free time, you can find him sailing the inland waters of the Delaware bays with friends and family.
firstname.lastname@example.org | ext. 102
Helen joined the Mercantile Processing Inc. team in 2013 as an office manager. Helen has been a resident of Delmarva since 2001 and has worked closely with the community during that time. Helen’s ongoing involvement with the area awarded her the Maryland Coast Dispatch’s Young Professional Award in 2011.
When the sales team isn't keeping Helen busy, you can find her either chasing her two children or two dogs around the local beaches and area trails.
Monday - Friday
9AM - 5PM
32695 Roxana Rd., Fl. 3
Millville, DE 19967
Monday - Friday
9AM - 5PM
16701 Melford Blvd., Ste 400
Bowie, MD 20715
Please fax all new applications to
Build. Grow. Prosper.
Head of Partnerships and Marketing
email@example.com | ext. 104
Dennis Delaney joined MPI in January 2017 serving as the Head of Partnerships and Marketing. In this role Dennis oversees all efforts related to growing and retaining MPI's merchant account portfolio and the MPI brand as well as managing all new and existing agent relationships and corporate partnerships. Dennis brings to MPI a solid proven track record of building business growth and strategic partnerships.
Bank Relationship Manager
firstname.lastname@example.org | ext. 111
Jeremy joined the MPI team in the summer of 2015, and hit the ground running. Jeremy manages our bank referral partnerships. He can usually be found meeting with merchants, attending chamber networking events, Maryland Banking school seminars, or coaching the Sussex Central swim team in the winter season.
Wherever you may meet Jeremy, he is always ready to answer your questions and help your business or client receive the best possible rates!
MPI is proud to offer some of the best credit card processing rates in the nation due to its continued partnership with multiple vendors in the industry.
Our partnership with some of the most prominent leaders in electronic payment systems in the nation gives MPI the ability to broker some of the best credit card processing rates possible for your business.
By customizing rates, fees, and payment for equipment and gateways, Mercantile Processing Inc. can help you keep your bottom line!
Point of Sale Specialist
email@example.com | ext. 113
Larry joined MPI in 2016 as our Point of Sale specialist. After achieving his Bachelor of Science Degree in Hospitality Management from East Carolina University, he managed a restaurant before joining the MPI team. Larry's hands on experience in Hospitality Management makes him a perfect resource for all of your Point of Sale needs.
Customer Service Representative Tier 2
firstname.lastname@example.org | ext. 107
Melissa joined the MPI Customer Service team in the spring of 2015. Her diverse background contributes to her ability to resolve customer support requests that are escalated to tier two support. Her outgoing personality and industry knowledge has partners saying "Melissa has been a God send!"
email@example.com | ext. 103
Stacy Schaffer joined MPI in February 2017 serving as the Territory Manager for Maryland and Delaware. In her role Stacy is responsible for growing and servicing MPI's merchant account portfolio in the region as well as managing bank relations. Stacy Schaffer comes to MPI with vast merchant services, business banking and marketing experience.
Customer and Billing Representative
firstname.lastname@example.org | ext. 112
Teresa joined the MPI team in September of 2015 after 10 + years of managerial and banking experience. Teresa began her journey here as a Customer Service Representative and has recently taken on the additional role of Billing Representative.
During softball season, you can find Teresa watching her daughter play center field on her travel team, Bayside Breeze. Teresa also enjoys watching college softball (Go Gators) , reading and binge watching various Netflix original series.
email@example.com | ext. 102
Darlene Karr is the Administrative Assistant here at MPI. Her voice is the first you’ll hear when you call in and the first you see when you walk into the office. When she isn’t answering calls or helping out around the office, she spends her time reading, knitting, learning a new language, or watching wrestling.
Head of POS
firstname.lastname@example.org | ext. 110
Steve Silberman has joined MPI and will be serving as the Head of POS division . In his new role Steve will be responsible for growing and servicing MPI's Point of Sale portfolio nationally as well as managing Point of Sale staff. Steve Silberman comes to MPI with vast Point of Sale, reseller channel and Sales experience.
Bank Relationship Manager
email@example.com | ext. 106
Lauran Snyder has joined MPI and will be serving as a Bank Relationship Manager. In her new role Lauran will be responsible for managing and growing MPI’s regional bank relationships. Lauran Snyder comes to MPI with vast relationship, management and sales experience. Lauran’s extensive and impressive background will to help serve MPI’s goals in expanding our regional footprint providing partner banks the ability to offer their business customers an extensive merchant services portfolio.
As MPI's mascot, you can find Charlie busy playing fetch and greeting everyone with a wagging tail. When she isn't busy chasing her toys or checking in on everyone in the office you can find her lounging in the middle of the floor or sneaking a nap on the couch in her office. While Charlie isn't in the office every day, every day that she is is a good day!